Internal Engagement Audit - Cartervine, LLC

Getting your shop found online

This takes about five minutes. Some answers are pre-filled from what you've already shared — just confirm or correct them. You can save and finish later if you get pulled away.

Business name(Required)

City / primary area(Required)

Your exact business details

These exact details will appear on Google and every online directory, character-for-character. Please write them precisely as you want them shown everywhere — including punctuation and phone formatting.

Business name — exactly as it should be displayed(Required)

This may differ from your legal name. That's fine — we want the customer-facing version.

Street address(Required)

Street Address Address Line 2 City State ZIP Code

Phone — exactly as it should be displayed(Required)

Formatting counts: (503) 555-0100 and 503-555-0100 are different listings to Google.

How do customers reach you?(Required)

Customers visit our location

We travel to customers

Both

How people should find you

Search phrase 1(Required)

In your own words — what should someone type into Google to find you? e.g. "bike fitting" or "bike repair near me"

Search phrase 2

Search phrase 3

Neighborhoods or suburbs you serve or draw customers from

Helps us target the right local areas.

Two or three local competitors

Shops a customer might compare you to. For our benchmarking only — never published.

Your existing online footprint

Where do you know you're already listed?

Yelp

Bing Places

Apple Maps

Facebook

Industry directories

Not sure

Are there old addresses or phone numbers for the business floating around online?(Required)

Yes

Not sure

List what you remember

Old locations, previous phone numbers, a former business name — anything helps.

Access confirmations

We never ask for passwords. Each Google platform lets you invite us directly instead:

Google Analytics: Admin → Property Access Management → add our email as Administrator
Search Console: Settings → Users and permissions → add our email as Owner or Full user
Business Profile: your profile → Managers/People → invite our email as Manager

The invite email address is in our kickoff email.

Google Analytics — invite sent?(Required)

Done

Need help

Cartervine already has access

Search Console — invite sent?(Required)

Done

Need help

Cartervine already has access

Google Business Profile — invite sent?(Required)

Done

Need help

No profile exists yet

Anything else we should know?

Optional — but this is often where the most useful detail lands.